1. Introduction
Welcome to GoodFoods ("we," "our," or "us"). We are GoodFoods Media Pvt. Ltd., a food and lifestyle publishing company based in Lucknow, Uttar Pradesh, India. We operate the website goodfoods.in along with associated mobile applications and newsletters.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. Please read this policy carefully. If you disagree with its terms, please do not access or use our site.
2. Information We Collect
2.1 Information You Provide Directly
When you interact with GoodFoods, you may voluntarily provide us with:
- Name, email address, and phone number (when contacting us or subscribing)
- Username and password (if you create an account)
- Comments, recipe submissions, or user-generated content
- Billing and payment information (for premium subscriptions only)
- Profile information such as dietary preferences and cooking interests
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and navigation paths
- Referring URLs and search terms that led you to our site
- Device identifiers and mobile network information
2.3 Information from Third Parties
We may receive information about you from third-party services when you choose to log in via Google, Facebook, or Apple, or when advertisers share aggregated or anonymized audience data with us.
3. How We Use Your Information
We use your information to operate and improve GoodFoods, specifically to:
- Provide and personalize our content, recipes, and newsletters to your tastes
- Process transactions and send related confirmations
- Respond to your enquiries, comments, and customer service requests
- Send you marketing communications (only with your consent)
- Analyze usage patterns to improve site performance and user experience
- Detect, prevent, and address fraud, abuse, or security incidents
- Comply with applicable laws and legal obligations
- Conduct research and develop new features
We always process your data on a lawful basis — which may be consent, contractual necessity, legitimate interest, or a legal obligation, depending on the context.
4. Cookies & Tracking Technologies
GoodFoods uses cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for the site to function. Cannot be disabled.
- Performance Cookies: Help us understand how visitors use the site (via Google Analytics).
- Functionality Cookies: Remember your preferences (e.g., language, saved recipes).
- Advertising Cookies: Used to show relevant ads via approved ad partners.
You can manage your cookie preferences at any time through our Cookie Settings banner or through your browser settings. Please note that disabling cookies may affect the functionality of our site.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:
- Service Providers: Third-party vendors who assist us in operating the website (e.g., hosting, email delivery, analytics) and who are contractually bound to protect your data.
- Business Partners: With your explicit consent, to send you curated offers from food brands we trust.
- Legal Requirements: If required by law, court order, or government authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
- Protection of Rights: To enforce our Terms of Service or protect the safety of users.
6. Data Retention
We retain your personal data for as long as is necessary for the purposes described in this policy, typically:
- Account information: For the duration of your account plus 2 years
- Newsletter data: Until you unsubscribe, plus 1 year for audit purposes
- Contact form submissions: 3 years from date of last contact
- Analytics data: 26 months (as per Google Analytics default)
After the relevant retention period, your data is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to correct inaccurate or incomplete data
- Deletion: Request that we delete your personal data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing
- Restriction: Ask us to limit how we process your data in certain circumstances
- Withdraw Consent: Where processing is based on consent, withdraw it at any time
To exercise any of these rights, please email us at privacy@goodfoods.in. We will respond within 30 days.
8. Data Security
We implement industry-standard technical and organizational measures to protect your personal information, including SSL/TLS encryption, access controls, regular security audits, and staff training on data protection. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
GoodFoods is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly. If you believe a child has submitted information to us, please contact us at privacy@goodfoods.in.
10. Third-Party Links
Our website may contain links to third-party websites, including affiliate links to cooking products or partner food brands. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing any information to them.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make significant changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you an email notification.
Your continued use of GoodFoods after any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
- Email: privacy@goodfoods.in
- Post: GoodFoods Media Pvt. Ltd., 12 Hazratganj Road, Lucknow – 226001, UP, India
- Phone: +91 12345 67890 (Mon–Fri, 10 AM – 6 PM IST)